Senior Social Worker - Caregiver Support Program (CSP)
Veterans Affairs, Veterans Health Administration
Location: Miami, Florida
Internal Number: 613118600
The Caregiver Support Program (CSP) is one of the Veterans Health Administration's (VHA) most rapidly growing service areas and enhances the Program of Comprehensive Assistance for Family Caregivers (PCAFC) and the Program of General Caregiver Support Services (PGCSS) under the MISSION Act. The program goal is to not only support caregivers in their role but to also promote their health and well-being through education, therapeutic engagement, and resource and service linkage. The Caregiver Support Program (CSP) Senior Social Worker is assigned to the CSP with responsibility to act as a subject matter expert (SME) within the CSP team. The incumbent will provide specialized consultation on the administrative and clinical considerations of the CSP as referenced in VHA Directive 1152 (1). The PCAFC and the PGCSS provides education and training, respite care, mental health services, beneficiary travel (to attend required caregiver training and for an eligible Veteran's medical appointments), a monthly stipend payment, and access to health care (if qualified) through the Civilian Health and Medical Program of the Department of Veterans Affairs (CHAMPVA) as set forth in VHA Directive 1152 (1). These services are provided to approved family caregivers of qualified Veterans as outlined in the MISSION Act. Duties include, but are not limited to: Assists in the day-to-day operations of the CSP and ensures compliance and collaboration with local facility and VA Central Office Caregiver Support Program initiatives. Collaborates with the other members of the CSP team in the provision of comprehensive health care services to Veterans, ensuring equity of access, service, and benefits to this population, and ensures the care provided is of the highest quality. Provides leadership, direction, orientation, coaching, in-service training, staff development, and continuing education programs as assigned. Serve on committees, work groups, and task forces at the facility, VISN, and national level or in the community as deemed appropriate by the supervisor, Social Work Executive, or Chief of Social Work Services. Serve as a liaison between the VA and community agencies. Develop and facilitate caregiver support groups and educational programs and distributes educational materials provided by VA, local, state, and national caregiver organizations. Participates in direct caregiver and Veteran contacts to assess caregiver stress/burden and the development/application of directed clinical treatment interventions. Provide caregiver and family clinical interventions to facilitate the treatment of caregiver stress, psychiatric illness, emotional distress, and social needs. Advise and collaborate with interdisciplinary teams throughout the medical center on caregiver issues. Responsible for creating educational tools, developing programs, and implementing training focused on specific caregiver needs/issues and providing education and in-service training. Serves as a consultant for navigating the complex processes caregivers, Veterans, and their families encounter when interacting with government and community agencies. Participate in caregiver support activities in the local community and state to promote and recognize the role of the caregiver and participates on state and local caregiver support committees. Assists in coordinating events and programs for the annual National Family Caregivers Month in November, which includes announcements and advertising of month-long activities, mobilization of participants, educational sessions, caregiver recognition events, and caregiver support programs. Work Schedule: Monday - Friday; 8:00am - 4:30pm - Occasional weekend and evening coverage to support Social Work Service. Virtual: This is not a virtual position. Functional Statement #: PD000000 Financial Disclosure Report: Not required
Providing Health Care for Veterans: The Veterans Health Administration is America’s largest integrated health care system, providing care at 1,255 health care facilities, including 170 medical centers and 1,074 outpatient sites of care of varying complexity (VHA outpatient clinics), serving 9 million enrolled Veterans each year.