Under the direction of the Chief Health Services Officer, the Director of Home Health and Hospice, drives progress of annual operational priorities of the Blue Skies of Texas Home Health and Hospice
- Utilizing quality concepts, data analysis and team facilitation, this position is responsible for planning and developing, along with the implementation, oversight of and/or participation in activities designed to support operational excellence, program growth and improvement initiatives throughout BST Home Health and Hospice programming.
- The Director of Home Health and Hospice collaborates with and informs community, internal and external customers, and BST operations leaders of opportunities for improvement based on data, best practices, and evidence.
- This position is responsible for providing clear direction for change and leads in change management.
- The incumbent is responsible for ensuring compliance with all local, State, federal, and accrediting agencies guidelines, policies and procedures, and licensing requirements.
- This position ensures that business and clinical ethics are strictly adhered to and followed.
ESSENTIAL DUTIES & RESPONSIBILITIES:
- Management and growth of a Medicare Hospice Program for BST Village, to include obtaining and maintaining compliance with all local, State, federal, and accrediting agencies guidelines, policies and procedures, and licensing requirements.
- Plans the nature, content and extent of business operations for achievement of both short and long-term objectives.
- Translates organization strategy into goals, action plans and metrics for the assigned department(s).
- Understands and promotes business value proposition and is an exceptional representation of the business and both with internal and external customers.
- Collaborate, establish and maintain strong relationships with communities, interdisciplinary teams, internal and external customers in order to support operational excellence. Routinely interacts with leaders throughout the delivery system to inform, gain feedback, and collaborate on improvement opportunities, initiatives, shortcomings, and successes.
- Identify and drive quality and performance improvement initiatives. Lead the team to establish mechanisms to design, measure, maintain, and improve the performance and quality of department services.
- Monitors and analyzes data related to operational initiatives in an effort to proactively plan and implement improvement initiatives.
- Direct the operations and oversees management of teams that operate on a 24/7 basis.
- Directs the preparation of budgets for assigned areas including those that will enhance operating margins, integrated with organizational budget.
- Evaluates and initiates corrective action regarding operational compliance with licensure, accreditation and regulatory standards.
- Evaluates the performance of subordinates; resolves problems involving grievances and discipline.
- Administers general personnel management matters and actions.
- Participates in strategic planning for the organization.
- Participates in formulating policy, procedure and standards for the organization.
- Actively participates in local and national organizations to represent the facility.
- Champions change, embraces new and innovative approaches to delivery of high quality clinical services.
- Creates a positive, professional environment that fosters strong team member engagement and support.
- Directs the interviews, hiring, training, counseling and professional development of all department staff.
- Directs oversight of billing to include Medicare reimbursements and data entry procedures for accuracy and compliance and optimal performance.
- Acts as “Alternate Administrator” for Hospice program.
- Assumes clinical support staff duties, as census requires and as licensure or certification permits.
- Performs other duties as assigned.
Assigned Home Health and Hospice staff.
- Within the scope of position duties, responsible for seeing that operations are effective and efficient, assets are safeguarded, and applicable laws, regulations, policies and procedures are complied with.
- This position will handle confidential information and must treat such with appropriate sensitivity.
- Work is generally performed indoors in a climate-controlled office setting.
- Occasional lifting and transfers of loads up to 75 pounds required.
- Bending, squatting, and reaching are necessary, as well as maneuvering in and between buildings and offices of the Village campuses. Few environmental hazards are present, although the threat of communicable disease exists.
- Incumbent must be able to wear a respirator and pass a physical/psychological stress exam as required by OSHA.
- Mild cleaning products, waxes, and soaps are used in the immediate area. Mild pesticides are used periodically to control bug infestation.
- Core work hours are from 8 am to 5 pm, Monday thru Friday; however, special projects, assignments, or resident needs may require working additional hours to include evenings, weekends, and holidays.
- This position is on-call 24-hours a day to respond to emergencies and resolve other time-critical issues.
Most work will be split between the Home Health and Hospice office located in Freedom House on the BST West Campus and satellite offices located throughout San Antonio and or other developing markets. Travel between the two campuses and in the greater market area is an essential part of the job. When this occurs, mileage reimbursement is authorized.
Conservative business attire is appropriate. Employee ID badge or name tag must be worn at all times while on duty. See employee handbook for specific guidelines. It is the intention of Blue Skies of Texas to ensure that employees maintain a neat and professional appearance at all times while on duty.
RANGE OF PAY:
Dependent upon qualifications and experience, with the intent to be competitive within the market.